One agent takes the call. Another books it. A third writes the follow-up.
Some jobs are too big for a single agent and the last thing you want is a single agent trying. A team is more than one agent, each doing what it is best at, with the handoffs written down so nothing is dropped and everything is auditable.
The moment an agent tries to do everything, it does none of it well. The moment two agents work without a written handoff, work goes missing. Both of those are avoidable and both of them come from skipping the design step.
A map of the workflow, drawn on a page, that every agent and every person can point to.
Two or more agents, each with one job and a clear line where it stops.
The handoff itself written down, the format, the trigger, and the fallback.
A single feed of everything the team did, so you can read a day in one place.
A rule for when the whole team should stop and page a person.
- 01
We map the workflow with the people who run it today.
- 02
We build the agents one at a time and connect them on paper first.
- 03
We wire the handoffs live and run the whole team alongside a person.
- 04
We move you across when the team is quieter than the person watching it.